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team-communication-feedback

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SKILL.md
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Team Communication and Feedback

Async Team Updates

Draft structured weekly or bi-weekly updates following this format:

What shipped: Completed deliverables with owners and brief impact notes.

In progress: Current sprint items with status and ETA. Flag anything at risk.

Blockers: Issues requiring cross-team help. Be specific about what's needed and from whom.

Upcoming: Next sprint priorities and any staffing or dependency changes.

Wins & recognition: Call out individual and team achievements. Be specific about the contribution.

Pull data from project tracker and chat to auto-populate where possible.

SBI Feedback Framework

Structure all written feedback using Situation-Behavior-Impact:

Situation: When and where the behavior occurred. Be specific and recent.

Behavior: What the person did. Observable and factual — not interpretive. Describe actions, not character.

Impact: The effect on the team, project, or stakeholder. Make it concrete and measurable where possible.

Example: "During yesterday's sprint review (situation), you presented the API redesign with clear before/after metrics and addressed every stakeholder question directly (behavior). This built strong confidence in the approach and we got immediate sign-off, saving a week of follow-up meetings (impact)."

Skip-Level Meeting Preparation

When preparing for skip-level meetings:

  1. Review recent team health signals from chat and project tracker
  2. Identify themes from recent 1:1s with the person's direct manager
  3. Prepare open-ended questions about psychological safety, growth, and blockers
  4. Frame the conversation around learning and listening, not investigating
  5. Suggested questions:
    • "What's working well on the team that you'd want to keep?"
    • "If you could change one thing about how the team works, what would it be?"
    • "Do you feel like you have what you need to do your best work?"
    • "Is there anything you think I should know that I might not?"

Retrospective Facilitation

Generate structured retro formats based on team preference:

Start/Stop/Continue: Three-column exercise. Good for teams new to retros.

4Ls (Liked/Learned/Lacked/Longed for): Deeper reflection format. Good for project wrap-ups.

Timeline retro: Walk through the sprint chronologically, noting highs and lows. Good for incident review.

For all formats:

  • Timebox each section (suggest 5-10 min per section)
  • Generate follow-up action items with assigned owners
  • Track action items from previous retros to ensure follow-through

Source

git clone https://github.com/dzhibas/engineering-manager-plugin/blob/main/skills/team-communication-feedback/SKILL.mdView on GitHub

Overview

This skill provides templates and guidance for async team updates, SBI-style feedback, and skip-level prep. It also covers retrospective facilitation and team announcements to keep stakeholders informed and aligned.

How This Skill Works

It uses built-in templates to auto-populate fields from the project tracker and chat. It enforces SBI (Situation-Behavior-Impact) for feedback and supplies step-by-step prompts for skip-level meetings and retros.

When to Use It

  • Draft a weekly/bi-weekly async team update
  • Write SBI-formatted feedback
  • Prepare for a skip-level meeting
  • Facilitate a retrospective
  • Draft a team announcement or async update for stakeholders

Quick Start

  1. Step 1: Gather inputs from the project tracker and relevant chat threads.
  2. Step 2: Select the target format (async update, SBI feedback, skip-level prep, or retro), then outline sections.
  3. Step 3: Generate content, assign owners for action items, and share with the team.

Best Practices

  • Pull data from the project tracker and chat to auto-populate where possible.
  • Use the SBI framework: Situation, Behavior, Impact—be specific, observable, and concrete.
  • For skip-level prep, review health signals and manager themes; prepare open-ended questions about psychological safety, growth, and blockers.
  • For retrospectives, choose a format (Start/Stop/Continue, 4Ls, or Timeline), timebox sections to 5-10 minutes, and generate follow-up action items with owners.
  • Track action items from previous retros to ensure follow-through and celebrate wins.

Example Use Cases

  • Draft an async update: What shipped, In progress, Blockers, Upcoming, Wins.
  • Provide SBI feedback with a concrete example, e.g., 'During yesterday's sprint review...' (Situation/Behavior/Impact).
  • Prepare for a skip-level meeting by reviewing health signals and 1:1 themes, then draft open-ended questions.
  • Facilitate a retrospective using Start/Stop/Continue with timeboxed sections and action items.
  • Draft a team announcement to communicate milestones or changes to stakeholders.

Frequently Asked Questions

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