helpwise-automation
Scannednpx machina-cli add skill ComposioHQ/awesome-claude-skills/helpwise-automation --openclawHelpwise Automation via Rube MCP
Automate Helpwise operations through Composio's Helpwise toolkit via Rube MCP.
Toolkit docs: composio.dev/toolkits/helpwise
Prerequisites
- Rube MCP must be connected (RUBE_SEARCH_TOOLS available)
- Active Helpwise connection via
RUBE_MANAGE_CONNECTIONSwith toolkithelpwise - Always call
RUBE_SEARCH_TOOLSfirst to get current tool schemas
Setup
Get Rube MCP: Add https://rube.app/mcp as an MCP server in your client configuration. No API keys needed — just add the endpoint and it works.
- Verify Rube MCP is available by confirming
RUBE_SEARCH_TOOLSresponds - Call
RUBE_MANAGE_CONNECTIONSwith toolkithelpwise - If connection is not ACTIVE, follow the returned auth link to complete setup
- Confirm connection status shows ACTIVE before running any workflows
Tool Discovery
Always discover available tools before executing workflows:
RUBE_SEARCH_TOOLS
queries: [{use_case: "Helpwise operations", known_fields: ""}]
session: {generate_id: true}
This returns available tool slugs, input schemas, recommended execution plans, and known pitfalls.
Core Workflow Pattern
Step 1: Discover Available Tools
RUBE_SEARCH_TOOLS
queries: [{use_case: "your specific Helpwise task"}]
session: {id: "existing_session_id"}
Step 2: Check Connection
RUBE_MANAGE_CONNECTIONS
toolkits: ["helpwise"]
session_id: "your_session_id"
Step 3: Execute Tools
RUBE_MULTI_EXECUTE_TOOL
tools: [{
tool_slug: "TOOL_SLUG_FROM_SEARCH",
arguments: {/* schema-compliant args from search results */}
}]
memory: {}
session_id: "your_session_id"
Known Pitfalls
- Always search first: Tool schemas change. Never hardcode tool slugs or arguments without calling
RUBE_SEARCH_TOOLS - Check connection: Verify
RUBE_MANAGE_CONNECTIONSshows ACTIVE status before executing tools - Schema compliance: Use exact field names and types from the search results
- Memory parameter: Always include
memoryinRUBE_MULTI_EXECUTE_TOOLcalls, even if empty ({}) - Session reuse: Reuse session IDs within a workflow. Generate new ones for new workflows
- Pagination: Check responses for pagination tokens and continue fetching until complete
Quick Reference
| Operation | Approach |
|---|---|
| Find tools | RUBE_SEARCH_TOOLS with Helpwise-specific use case |
| Connect | RUBE_MANAGE_CONNECTIONS with toolkit helpwise |
| Execute | RUBE_MULTI_EXECUTE_TOOL with discovered tool slugs |
| Bulk ops | RUBE_REMOTE_WORKBENCH with run_composio_tool() |
| Full schema | RUBE_GET_TOOL_SCHEMAS for tools with schemaRef |
Powered by Composio
Source
git clone https://github.com/ComposioHQ/awesome-claude-skills/blob/master/composio-skills/helpwise-automation/SKILL.mdView on GitHub Overview
Automate Helpwise operations through Composio's Rube MCP toolkit. This approach emphasizes discovering current tool schemas before execution to adapt to updates and avoid hard-coded slugs.
How This Skill Works
Discover available Helpwise tools with RUBE_SEARCH_TOOLS to obtain up-to-date slugs and input schemas. Then verify an active connection with RUBE_MANAGE_CONNECTIONS for the helpwise toolkit, and finally run tools using RUBE_MULTI_EXECUTE_TOOL with compliant arguments and a memory payload. Always reuse a session_id when appropriate and include memory in every tool call.
When to Use It
- When you need to automate a Helpwise workflow and want the latest tool schemas
- When setting up a new Helpwise integration and confirming the connection is ACTIVE
- When performing a sequence of Helpwise tasks that requires discovery before execution
- When debugging automation failures caused by schema changes or inactive connections
- When automating repeated Helpwise tasks and reusing session IDs for continuity
Quick Start
- Step 1: Add the MCP server (https://rube.app/mcp) to your client
- Step 2: Verify RUBE_SEARCH_TOOLS and connect with RUBE_MANAGE_CONNECTIONS using toolkits: ["helpwise"]
- Step 3: Discover tools with RUBE_SEARCH_TOOLS and execute a tool with RUBE_MULTI_EXECUTE_TOOL using the discovered slug and compliant arguments
Best Practices
- Always call RUBE_SEARCH_TOOLS before execution to fetch current tool schemas
- Check RUBE_MANAGE_CONNECTIONS shows ACTIVE before running tools
- Use the exact field names and types from the search results
- Include memory in RUBE_MULTI_EXECUTE_TOOL calls, even if empty
- Reuse session IDs within a workflow or generate new ones for independent runs
Example Use Cases
- Discover a Helpwise tool to create a new ticket and execute with required fields
- Query tickets due this week, then update statuses via the matched tool
- Perform a bulk close operation using a tool that supports batch processing
- Sync ticket notes to a separate memory store after tool execution
- Test a new Helpwise workflow by running a dry-run with an existing session