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Email Sequence Designer

Designs complete email automation sequences with strategic timing, persuasive copy, and conditional logic.

Quick Reference

Sequence TypeEmailsDurationBest For
Welcome Series4-614 daysNew subscribers
Nurture6-106-10 weeksEducation, engagement
Re-engagement3-528 daysInactive subscribers
Abandoned Cart33 daysE-commerce recovery
Post-Purchase4-630 daysCustomer experience
Review Request1-21-24 hoursSocial proof
CustomVariableVariableSpecific goals

Execution Protocol

Step 1: Load Context

Read the business profile for context:

  • email-profile.md (project root)

Load reference files for frameworks and benchmarks:

  • references/copy-frameworks.md
  • references/benchmarks.md

Step 2: Gather Sequence Requirements

Ask the user:

  1. Sequence type: welcome, nurture, re-engagement, abandoned-cart, post-purchase, review-request, or custom
  2. If custom: goal, trigger event, desired email count, preferred cadence, tone

Confirm business context from profile:

  • Industry
  • Target audience
  • Brand voice
  • Primary offer/product

Step 3: Design Sequence Architecture

Based on sequence type, define:

  • Total number of emails
  • Timing between emails
  • Framework assignment per email
  • Conditional logic rules
  • KPI targets

Step 4: Generate Each Email

For each email in sequence, create:

  1. Position and timing: Email X, Day Y or Hours after trigger
  2. Subject lines: 3 variants with scores (60-100)
  3. Preheader text: 30-80 characters
  4. Email body: Full copy following assigned framework
  5. CTA: Button text and link placeholder
  6. Conditional logic: What happens based on engagement

Step 5: Add Implementation Guidance

Include:

  • Platform setup notes
  • A/B test recommendations
  • KPI benchmarks for this sequence type
  • Segment considerations

Sequence Type Templates

1. Welcome Series (4-6 emails, 14 days)

Standard Timeline:

  • Email 1: Immediate (welcome + deliver lead magnet)
  • Email 2: Day 1 (brand story)
  • Email 3: Day 2 (best content/resource)
  • Email 4: Day 4 (social proof)
  • Email 5: Day 7 (soft offer)
  • Email 6: Day 14 (stronger CTA or segmentation)

Framework Assignment:

  • Email 1: BAB (Before-After-Bridge)
  • Email 2: BAB (Before-After-Bridge)
  • Email 3: FAB (Features-Advantages-Benefits)
  • Email 4: 4Ps (Picture-Promise-Prove-Push)
  • Email 5: AIDA (Attention-Interest-Desire-Action)
  • Email 6: PAS (Problem-Agitate-Solution)

KPI Targets:

  • Average open rate: 40-60%
  • Average click rate: 3-8%
  • Conversion rate: 2-5%

2. Nurture Sequence (6-10 emails, 6-10 weeks)

Cadence: 1-2 emails per week

Content Mix:

  • 80% value (education, tips, resources)
  • 20% promotion (offers, CTAs)

Framework Rotation: PAS -> FAB -> BAB -> 4Ps -> AIDA -> repeat

Progressive Profiling: Gather data over time through link clicks, survey questions

KPI Targets:

  • Average open rate: 25-35%
  • Average click rate: 2-5%
  • Conversion rate: 1-3%

3. Re-engagement / Win-Back (3-5 emails, 28 days)

Trigger: 90 days no click engagement (not opens, due to Apple MPP)

Standard Timeline:

  • Email 1: Day 0 (friendly check-in)
  • Email 2: Day 5-7 (value reminder)
  • Email 3: Day 10-14 (incentive offer)
  • Email 4: Day 21 (last chance)
  • Email 5: Day 28 (final goodbye)

Framework Assignment:

  • Email 1: BAB (Before-After-Bridge)
  • Email 2: 4Ps (Picture-Promise-Prove-Push)
  • Email 3: AIDA (Attention-Interest-Desire-Action)
  • Email 4: PAS (Problem-Agitate-Solution)
  • Email 5: Direct

After sequence: Remove non-responders from active list to protect sender reputation

KPI Targets:

  • Average open rate: 15-25%
  • Average click rate: 1-3%
  • Re-engagement rate: 5-10%

4. Abandoned Cart (3 emails, 3 days)

Standard Timeline:

  • Email 1: 1 hour (reminder, no discount)
  • Email 2: 24 hours (address objections, social proof)
  • Email 3: 48-72 hours (incentive offer)

Framework Assignment:

  • Email 1: Direct
  • Email 2: PAS (Problem-Agitate-Solution)
  • Email 3: AIDA (Attention-Interest-Desire-Action)

Show cart items: Include product images, names, prices in email body

Target recovery rate: 5-15%

KPI Targets:

  • Email 1 open rate: 40-50%
  • Email 2 open rate: 30-40%
  • Email 3 open rate: 25-35%
  • Total recovery rate: 10-18%

5. Post-Purchase (4-6 emails, 30 days)

Standard Timeline:

  • Email 1: Immediate (order confirmation)
  • Email 2: Shipped (shipping notification)
  • Email 3: Delivered (delivery confirmation + tips)
  • Email 4: Day 7 (value-add content)
  • Email 5: Day 14 (review request)
  • Email 6: Day 30 (cross-sell/upsell)

Framework Assignment:

  • Email 1: Direct
  • Email 2: Direct
  • Email 3: FAB (Features-Advantages-Benefits)
  • Email 4: BAB (Before-After-Bridge)
  • Email 5: PAS (Problem-Agitate-Solution)
  • Email 6: AIDA (Attention-Interest-Desire-Action)

KPI Targets:

  • Average open rate: 50-70%
  • Average click rate: 5-12%
  • Review request response: 5-15%
  • Cross-sell conversion: 3-8%

6. Review Request (1-2 emails)

Timing varies by business type:

  • Restaurant/food: within 24 hours
  • Salon/spa/service: same day or next day
  • Home services: 24-48 hours
  • Retail (simple products): 1-2 days
  • Shoes/clothing: 1-2 weeks
  • Courses/coaching: 1+ week
  • Medical/dental: 24 hours

Framework: PAS (Problem-Agitate-Solution) - position review as helping others

Include:

  • Direct link to review platform
  • Multiple platform options if applicable
  • Incentive (optional): discount on next purchase

KPI Targets:

  • Open rate: 50-70%
  • Review completion: 10-25%

7. Custom Sequence

For custom sequences, ask user:

  1. Goal: What should this sequence accomplish?
  2. Trigger event: What starts this sequence?
  3. Email count: How many emails?
  4. Cadence: How often should emails send?
  5. Tone: Formal, casual, urgent, educational?

Design sequence architecture based on responses.

Conditional Logic Rules

Apply these rules to every sequence:

Engagement-Based Branching

If opened previous email but didn't click:

  • Emphasize CTA more strongly
  • Add social proof elements
  • Simplify the ask

If clicked previous email:

  • Move faster in sequence
  • Skip reminder emails
  • Advance to stronger offer

If no engagement on 2+ consecutive emails:

  • Slow down cadence
  • Change subject line approach
  • Test different framework

If unsubscribed:

  • Stop sequence immediately
  • Remove from all active lists

Time-Based Branching

If cart value is high (e.g., over $200):

  • Extend abandoned cart sequence
  • Add personal outreach email

If first purchase:

  • Trigger post-purchase sequence
  • Add to VIP nurture track

If repeat customer:

  • Skip welcome emails
  • Go straight to loyalty sequence

Output Format Template

## Email Sequence: [Sequence Type]

**Business**: [from email-profile.md]
**Industry**: [from profile]
**Trigger**: [what starts this sequence]
**Total Emails**: X
**Duration**: X days/weeks
**Goal**: [primary objective]

### Sequence Timeline

Day 0 -> Email 1 (immediate)
Day 1 -> Email 2
Day 4 -> Email 3
Day 7 -> Email 4
[visual timeline]

---

### Email 1: [Descriptive Title] (Day 0 / Immediate)

**Purpose**: [what this email accomplishes]

**Subject Lines:**
| # | Subject | Score | Reason |
|---|---------|-------|--------|
| 1 | [subject line] | 85 | [why this scores high] |
| 2 | [subject line] | 80 | [why this scores high] |
| 3 | [subject line] | 78 | [why this scores high] |

**Preheader**: [30-80 character preview text]

**Framework**: [PAS/AIDA/BAB/FAB/4Ps/Direct]

**Body:**

[Full email copy with proper formatting, following the selected framework structure]

**CTA**: [Button text] -> [link placeholder or description]

**Conditional Logic:**
- **If opened**: Proceed to Email 2 at scheduled time
- **If not opened**: Wait 24h, resend with subject line variant #2
- **If clicked CTA**: [action - skip email, advance sequence, tag subscriber]
- **If no engagement**: [fallback action]

**A/B Test Recommendation**: [specific element to test for this email]

---

[Repeat full structure for each email in sequence]

---

### Implementation Notes

**Platform Setup:**
- [Automation trigger setup instructions]
- [Segmentation requirements]
- [Tag/field requirements]

**Recommended A/B Tests:**
1. [Test for Email 1]
2. [Test for Email 3]
3. [Overall sequence test]

**KPI Targets:**
| Metric | Target | Industry Benchmark |
|--------|--------|-------------------|
| Average Open Rate | X% | X% |
| Average Click Rate | X% | X% |
| Conversion Rate | X% | X% |
| Unsubscribe Rate | <0.5% | <0.5% |

**Monitoring:**
- Check performance after 50 subscribers complete sequence
- Adjust timing if open rates drop >20% between emails
- Test new subject lines if Email 1 opens <30%

**Segment Considerations:**
- [How to adapt for different audience segments]
- [Mobile vs desktop considerations]
- [Geographic/timezone notes if applicable]

Quality Checklist

Before delivering sequence, verify:

  • Each email has 3 subject line variants
  • Preheaders are 30-80 characters
  • Each email follows assigned framework structure
  • CTAs are clear and actionable
  • Conditional logic is defined for each email
  • Timing makes sense for business type
  • KPI targets are realistic
  • A/B test recommendations are specific
  • Implementation notes include platform setup

Framework Quick Reference

Load ../../references/copy-frameworks.md for detailed structures:

  • PAS: Problem -> Agitate -> Solution
  • AIDA: Attention -> Interest -> Desire -> Action
  • BAB: Before -> After -> Bridge
  • FAB: Features -> Advantages -> Benefits
  • 4Ps: Picture -> Promise -> Prove -> Push
  • Direct: Straightforward, no persuasion layer (transactional emails)

Notes

  • Always adapt sequence length and cadence to business context
  • B2B sequences should be longer (nurture over 8-12 weeks)
  • E-commerce can be more aggressive (faster cadence)
  • Service businesses benefit from educational content
  • Always include easy unsubscribe option
  • Test sequences with small segment before full deployment
  • Monitor sender reputation metrics (bounce rate, complaint rate)
  • Apple Mail Privacy Protection makes open tracking unreliable - focus on clicks
  • Use sunset policies: remove non-engaged subscribers after 6-12 months

Integration with Other Skills

  • Use /email audit to verify domain deliverability before launching sequences
  • Use /email write for individual email drafts or rewrites
  • Use /email review to score and optimize each email in the sequence
  • Use /email plan to align sequences with overall marketing strategy

Source

git clone https://github.com/AgriciDaniel/claude-email/blob/main/skills/email-sequence/SKILL.mdView on GitHub

Overview

Email Sequence Designer builds complete automation sequences with strategic timing, persuasive copy, and conditional logic. It covers welcome series, nurture campaigns, re-engagement, abandoned cart, post-purchase, review requests, and custom sequences, adapting cadence and frameworks to fit your business context.

How This Skill Works

The tool loads context from your business profile and framework references, gathers sequence requirements, and designs an architecture that defines total emails, timing, frameworks per email, and conditional rules. It then generates each email with position, subject variants, preheader, full body copy, CTA, and conditional paths, followed by implementation guidance and KPI targets.

When to Use It

  • When a new subscriber joins and you want a structured welcome sequence
  • When you need ongoing value-driven education and engagement (nurture campaigns)
  • When shopping carts are abandoned and you want to recover revenue (abandoned cart)
  • When subscribers become inactive and you want to re-engage them
  • When you want post-purchase follow-up and request reviews

Quick Start

  1. Step 1: Choose the sequence type, goal, trigger, cadence, and tone
  2. Step 2: Define total emails, timing, and assign frameworks per email; specify conditional rules
  3. Step 3: Generate each email (subject variants, preheader, body, CTA) and add implementation notes

Best Practices

  • Map each sequence type to an appropriate total email count and cadence (e.g., 4-6 emails over 2 weeks for a welcome series)
  • Use conditional logic to tailor messaging based on engagement and behavior
  • Rotate frameworks (BAB, FAB, 4Ps, AIDA, PAS) to keep content fresh and persuasive
  • Define clear KPI targets (opens, clicks, conversions) and run A/B tests on subject lines and CTAs
  • Align sequence content with the business profile (industry, audience, brand voice, and offer)

Example Use Cases

  • Welcome series for a SaaS product guiding new users through setup and key features
  • Abandoned cart flow in an e-commerce store with reminders and an incentive offer
  • Post-purchase sequence delivering onboarding tips and upsell opportunities
  • Re-engagement campaign targeting dormant subscribers with value reminders
  • Custom sequence for seasonal or product-specific promotions with goal-driven triggers

Frequently Asked Questions

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