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email-plan

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SKILL.md
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Email Plan -- Email Marketing Strategy Generator

Overview

This sub-skill generates a complete email marketing strategy tailored to your business type, including:

  • Email platform recommendations
  • Domain authentication checklist
  • List building strategy
  • Segmentation plan
  • Automation sequence priorities
  • Content calendar template
  • KPI targets and benchmarks
  • 90-day implementation roadmap

Usage

Invoked by /email plan from the main email skill.

Workflow

1. Detect Business Type

First, check if email-profile.md exists and contains business type. If not, analyze context signals:

Business Type Detection:

  • Local Business: Physical location, appointments, service area, reviews, foot traffic
  • SaaS: Software product, trials, subscriptions, feature usage, onboarding
  • E-commerce: Product catalog, shopping cart, inventory, shipping, order fulfillment
  • Creator/Newsletter: Content creation, audience building, paid subscriptions, courses
  • Agency: Client services, proposals, case studies, retainers, project-based

If unclear, ask: "What type of business is this strategy for? (local-business, saas, ecommerce, creator, agency)"

2. Load Industry Template

Based on business type, load the appropriate template from:

  • assets/local-business.md
  • assets/saas.md
  • assets/ecommerce.md
  • assets/creator.md
  • assets/agency.md
  • assets/generic.md (fallback)

3. Generate Strategy

Create a comprehensive strategy document with these sections:

Strategy Sections

Executive Summary

2-3 sentence overview of the strategy, highlighting:

  • Business type and primary email marketing goal
  • Key strategic focus areas
  • Expected timeline to see results

1. Email Program Foundation

Platform Recommendation:

Based on business size, budget, and needs:

Business SizeRecommended PlatformMonthly CostBest For
Solo/startup (<1K subscribers)Kit.com or MailerLite$0-29Creators, solopreneurs
Small (1-5 staff, 1K-10K)Mailchimp or MailerLite$13-45Local businesses, agencies
Medium (5-50 staff, 10K-50K)ActiveCampaign or Klaviyo$49-150SaaS, ecommerce
Large (50+ staff, 50K+)HubSpot or Salesforce$800+Enterprise SaaS, large ecommerce

Industry-Specific Platforms:

  • E-commerce: Klaviyo (product recommendations, revenue attribution)
  • SaaS: Customer.io or Intercom (behavioral triggers, in-app messaging)
  • Creators: Kit.com/ConvertKit or Beehiiv (monetization tools, referral programs)
  • Agencies: HubSpot (CRM integration, sales pipeline)

Domain Authentication Checklist:

Before sending any emails, verify these DNS records are configured:

  • SPF Record: Authorizes sending servers
  • DKIM Record: Cryptographic email signature
  • DMARC Record: Enforcement policy for SPF/DKIM failures
  • Custom Sending Domain: Use mail.yourdomain.com instead of platform domain
  • Verification: Run /email audit <domain> to confirm setup

List Building Strategy:

3-5 methods specific to business type (from industry template):

Example for local business:

  1. QR code on receipts → signup landing page
  2. Sign-up prompt at checkout (iPad/tablet)
  3. WiFi login portal → email capture
  4. Google Business Profile → newsletter CTA
  5. In-store signage with incentive (10% off next visit)

Example for SaaS:

  1. Free trial signup (automatic list add)
  2. Content marketing lead magnets (guides, templates)
  3. Webinar registrations
  4. Product updates blog → email subscription
  5. Referral program

Consent and Compliance:

  • US: CAN-SPAM compliant (physical address, unsubscribe link)
  • EU/UK: GDPR compliant (explicit opt-in, data processing agreement)
  • Canada: CASL compliant (express consent, unsubscribe)
  • Australia: Spam Act compliant (consent, identify, unsubscribe)

Load compliance requirements from ../../references/compliance.md based on region.

2. Segmentation Plan

Define 3-5 core segments with:

  • Segment Name
  • Criteria (behavioral, demographic, engagement)
  • Estimated Size (% of list)
  • Email Frequency (emails per week/month)
  • Content Type (educational, promotional, transactional)

Example Segmentation Table:

SegmentCriteriaEst. SizeFrequencyContent Type
New CustomersFirst 30 days after signup15%3/weekOnboarding, educational
Repeat Customers2+ purchases25%2/weekLoyalty, cross-sell
VIPTop 20% by spend20%2/weekExclusive offers, early access
At-risk60-90 days no activity20%1/weekWin-back, incentives
Lapsed90+ days no activity20%1/monthRe-engagement, surveys

Load industry-specific segments from template.

3. Automation Sequence Priorities

Rank automation sequences to build, based on business type and impact.

Format:

PrioritySequence NameTrigger# EmailsPurpose
1Welcome SeriesList signup3-5Introduce brand, set expectations
2[Industry-specific][Trigger][Count][Goal]
3[Industry-specific][Trigger][Count][Goal]

Industry-Specific Priorities:

Local Business:

  1. Welcome Series → introduce business, set expectations
  2. Review Request → post-visit review ask (timing varies by industry)
  3. Appointment Reminder → reduce no-shows
  4. Birthday/Loyalty → reward program, special offers
  5. Re-engagement → win back lapsed customers

SaaS:

  1. Onboarding/Feature Adoption → drive activation, reduce time-to-value
  2. Trial-to-Paid → convert trials with education + urgency
  3. Feature Announcement → drive usage of new capabilities
  4. NPS/Feedback → gather insights, reduce churn risk
  5. Churn Prevention → detect at-risk users, intervention

E-commerce:

  1. Abandoned Cart → recover lost revenue (3-email series)
  2. Welcome + First Purchase → convert new subscribers
  3. Post-Purchase → build loyalty, request review
  4. Win-Back → re-engage dormant customers
  5. Cross-Sell/Upsell → product recommendations

Creator/Newsletter:

  1. Welcome → introduce yourself, set content expectations
  2. Content Drip → best-of archive, value demonstration
  3. Monetization → product/course launch sequence
  4. Re-engagement → win back dormant subscribers
  5. Referral → incentivize word-of-mouth growth

Agency:

  1. Welcome/Credibility → establish expertise, showcase work
  2. Case Study Drip → demonstrate results over time
  3. Proposal Follow-up → nurture leads post-proposal
  4. Client Onboarding → set expectations, gather info
  5. Quarterly Business Review → retain clients, upsell

4. Content Calendar

Monthly email cadence template based on industry best practices.

Standard Cadence:

FrequencyEmail TypePurpose
WeeklyValue EmailEducational, tips, insights (80/20 rule)
WeeklyPromotional EmailOffers, announcements, product updates
MonthlyNewsletter RoundupMonth recap, top content, community highlights
QuarterlySurvey/FeedbackNPS, product feedback, preferences
SeasonalHoliday CampaignsHoliday-specific promotions, greetings

Industry-Specific Adjustments:

  • E-commerce: 3-4 emails/week (higher tolerance for promotional content)
  • SaaS: 1-2 emails/week (focus on feature adoption, education)
  • Local Business: 1-2 emails/week max (avoid overwhelming small local audience)
  • Creator: 1-3 emails/week (consistency is key, content-driven)
  • Agency: 1 email/week (thought leadership, case studies)

Content Mix by Business Type:

Load from industry template (e.g., local business: 40% tips, 30% promotions, 20% news, 10% community).

5. KPI Targets

Set realistic benchmarks based on business type and industry averages.

Load benchmarks from ../../references/benchmarks.md and customize:

MetricIndustry BenchmarkYour TargetNotes
Open Rate15-25%20%Varies by industry, list health
Click Rate2-5%3.5%Engagement quality indicator
Conversion Rate1-3%2%Purchase, signup, download
Unsubscribe Rate<0.5%<0.3%High = content/frequency issue
Bounce Rate<2%<1%High = list hygiene problem
Revenue per EmailVaries$XE-commerce specific

KPI Tracking Schedule:

  • Weekly: Open rate, click rate, unsubscribe rate
  • Monthly: Conversion rate, revenue per email, list growth rate
  • Quarterly: Deliverability audit, segment performance review

6. Platform Setup Guide

Step-by-step platform configuration based on recommendation:

  1. Account Creation

    • Choose plan tier based on list size
    • Enable two-factor authentication
    • Configure sender name and reply-to address
  2. Domain Authentication

    • Add custom sending domain (mail.yourdomain.com)
    • Configure SPF, DKIM, DMARC records
    • Verify authentication in platform settings
  3. List Import

    • Clean list before import (remove bounces, duplicates)
    • Tag import source for segmentation
    • Send re-permission email if list is old (6+ months)
  4. Compliance Settings

    • Add physical mailing address to footer
    • Configure unsubscribe preferences
    • Set up preference center (frequency, content type)
  5. Integration Setup

    • Connect website forms
    • Integrate CRM/e-commerce platform
    • Set up analytics tracking (UTM parameters)

7. 90-Day Implementation Roadmap

Week-by-week plan to launch a complete email program.

WeekMilestoneTasksSuccess Criteria
1-2FoundationDomain auth (SPF/DKIM/DMARC), platform setup, list import, compliance configAuthentication verified, list imported, first test email sent
3-4First SendsWelcome sequence live (3-5 emails), first newsletter sent, analytics connectedWelcome series activated, first newsletter delivered, open rate >15%
5-6Automation #2Second automation built (industry-specific), segment creation, A/B test setupSecond sequence live, 3-5 segments created, first A/B test running
7-8OptimizationA/B testing program started, deliverability review, content calendar established2+ A/B tests completed, deliverability >95%, 4-week content calendar drafted
9-10Automation #3Third automation built, behavioral triggers added, dynamic content testedThird sequence live, trigger rules configured, personalization active
11-12Review & PlanPerformance review, optimization pass, identify gaps, plan Q2 roadmapKPI dashboard created, underperforming emails identified, Q2 plan drafted

Week 1-2: Foundation

  • Set up email platform account
  • Configure domain authentication (SPF, DKIM, DMARC)
  • Import and clean existing list
  • Design email template (mobile-responsive)
  • Run /email audit <domain> to verify setup

Week 3-4: First Sends

  • Build welcome sequence (3-5 emails)
  • Send first newsletter to test deliverability
  • Monitor metrics (opens, clicks, bounces)
  • Set up analytics tracking

Week 5-6: Automation #2

  • Build second priority sequence (from industry template)
  • Create core segments (3-5)
  • Set up A/B testing framework
  • Optimize welcome series based on data

Week 7-8: Optimization

  • Run 2+ A/B tests (subject lines, send times, CTAs)
  • Conduct deliverability audit
  • Establish 4-week rolling content calendar
  • Review and adjust frequency based on engagement

Week 9-10: Automation #3

  • Build third priority sequence
  • Add behavioral triggers (clicks, purchases, inactivity)
  • Test dynamic content and personalization
  • Expand segmentation based on learnings

Week 11-12: Review & Plan Q2

  • Generate performance report (all KPIs)
  • Identify underperforming emails and sequences
  • Optimize low-performing content
  • Draft Q2 roadmap with new sequences, segments, campaigns

Output Format

## Email Marketing Strategy: [Business Name/Type]

### Executive Summary
[2-3 sentence overview: business type, primary goal, strategic focus, expected timeline]

### 1. Email Program Foundation

**Platform Recommendation:** [Platform name] ($X/month)
**Why:** [1-2 sentence rationale based on business needs]

**Domain Authentication Checklist:**
- [ ] SPF Record configured
- [ ] DKIM Record configured
- [ ] DMARC Record configured
- [ ] Custom sending domain verified
- [ ] Run `/email audit <domain>` to confirm

**List Building Strategy:**
1. [Method 1 with details]
2. [Method 2 with details]
3. [Method 3 with details]
4. [Method 4 with details]
5. [Method 5 with details]

**Compliance:** [Region-specific requirements]

### 2. Segmentation Plan

| Segment | Criteria | Est. Size | Frequency | Content Type |
|---------|----------|-----------|-----------|--------------|
| [Segment 1] | [Criteria] | [%] | [X/week] | [Type] |
| [Segment 2] | [Criteria] | [%] | [X/week] | [Type] |
| [Segment 3] | [Criteria] | [%] | [X/week] | [Type] |
| [Segment 4] | [Criteria] | [%] | [X/week] | [Type] |
| [Segment 5] | [Criteria] | [%] | [X/week] | [Type] |

### 3. Automation Sequence Priorities

| Priority | Sequence Name | Trigger | # Emails | Purpose |
|----------|---------------|---------|----------|---------|
| 1 | [Sequence 1] | [Trigger] | [Count] | [Goal] |
| 2 | [Sequence 2] | [Trigger] | [Count] | [Goal] |
| 3 | [Sequence 3] | [Trigger] | [Count] | [Goal] |
| 4 | [Sequence 4] | [Trigger] | [Count] | [Goal] |
| 5 | [Sequence 5] | [Trigger] | [Count] | [Goal] |

### 4. Content Calendar

**Email Frequency:** [X emails per week/month]

**Content Mix:**
- [Content Type 1]: [%]
- [Content Type 2]: [%]
- [Content Type 3]: [%]
- [Content Type 4]: [%]

**Monthly Template:**
| Week | Value Email | Promotional Email | Other |
|------|-------------|-------------------|-------|
| Week 1 | [Topic] | [Offer] | - |
| Week 2 | [Topic] | [Offer] | Newsletter |
| Week 3 | [Topic] | [Offer] | - |
| Week 4 | [Topic] | [Offer] | - |

### 5. KPI Targets

| Metric | Industry Benchmark | Your Target | Review Frequency |
|--------|-------------------|-------------|------------------|
| Open Rate | 15-25% | 20% | Weekly |
| Click Rate | 2-5% | 3.5% | Weekly |
| Conversion Rate | 1-3% | 2% | Monthly |
| Unsubscribe Rate | <0.5% | <0.3% | Weekly |
| Bounce Rate | <2% | <1% | Monthly |
| [Industry-specific metric] | [Benchmark] | [Target] | [Frequency] |

### 6. Platform Setup Guide

[5-step setup guide specific to recommended platform]

### 7. 90-Day Implementation Roadmap

| Week | Milestone | Success Criteria |
|------|-----------|------------------|
| 1-2 | Foundation | Authentication verified, list imported, test email sent |
| 3-4 | First Sends | Welcome series live, first newsletter sent, open rate >15% |
| 5-6 | Automation #2 | Second sequence live, segments created, A/B test running |
| 7-8 | Optimization | Tests completed, deliverability >95%, content calendar set |
| 9-10 | Automation #3 | Third sequence live, triggers configured, personalization active |
| 11-12 | Review & Plan | KPI dashboard created, gaps identified, Q2 plan drafted |

### Next Steps

**Immediate Actions:**
1. Run `/email audit <domain>` to verify domain authentication
2. Run `/email sequence welcome` to design the welcome series
3. Set up platform account and complete domain configuration

**Week 1 Priority:**
- [ ] Configure SPF, DKIM, DMARC records
- [ ] Import and clean email list
- [ ] Design email template
- [ ] Send test email to verify deliverability

**Resources:**
- Platform setup guides in `references/mcp-integration.md`
- Compliance requirements in `/references/compliance.md`
- Benchmarks in `/references/benchmarks.md`

Quality Checks

Before delivering strategy:

  1. Business type detected or confirmed (not assumed)
  2. Industry template loaded and customized (not generic copy-paste)
  3. Platform recommendation justified based on size, budget, needs
  4. All 7 sections present with complete information
  5. 90-day roadmap has specific, actionable milestones
  6. KPI targets are realistic based on industry benchmarks
  7. Next steps are clear and prioritized

Error Handling

  • If business type unclear and no email-profile.md exists, ask user to specify
  • If industry template doesn't match business perfectly, use closest match + customize
  • If budget constraints mentioned, adjust platform recommendation
  • If compliance region unknown, default to strictest (GDPR) and note assumption

Source

git clone https://github.com/AgriciDaniel/claude-email/blob/main/skills/email-plan/SKILL.mdView on GitHub

Overview

Generates a complete email marketing strategy tailored to your business type, including platform recommendations, domain authentication, list-building, segmentation, automation sequences, a content calendar, KPI targets, and a 90-day rollout plan. It supports local-business, saas, ecommerce, creator, and agency models and can be used to build from scratch or restructure an existing program.

How This Skill Works

Analyzes your business type local-business, saas, ecommerce, creator, or agency from context or an email-profile.md, loads the corresponding industry template, and outputs a full strategy document with sections like Executive Summary, Program Foundation, platform picks, domain authentication checklist, and a week-by-week rollout. The output includes 90-day milestones, automation priorities, content calendars, and KPI targets.

When to Use It

  • Building an email program from scratch for a new or rebranded business.
  • Restructuring an existing strategy to improve deliverability, segmentation, or ROI.
  • Creating a 90-day implementation roadmap with week-by-week milestones.
  • Planning onboarding and activation automation for SaaS or creator products.
  • Preparing a platform migration or domain authentication rollout (SPF, DKIM, DMARC).

Quick Start

  1. Step 1: Provide your business type or confirm via email-profile.md so the right template can be loaded.
  2. Step 2: Review platform recommendations and complete domain authentication checks.
  3. Step 3: Generate the 90-day strategy and review the weekly milestones.

Best Practices

  • Start with accurate business type detection and load the correct industry template.
  • Define KPI targets per industry and align them to the 90-day roadmap.
  • Prioritize domain authentication checks (SPF, DKIM, DMARC) before sending.
  • Design lifecycle segmentation and core automations around welcome, activation, purchase, and re-engagement.
  • Use the week-by-week rollout to track progress, test, and iterate based on data.

Example Use Cases

  • Local bakery launches welcome series, local promotions, and cart-abandonment flow.
  • SaaS startup implements trial onboarding, activation nudges, and churn-reduction sequences.
  • Ecommerce store deploys product launches, post-purchase upsells, and win-back campaigns.
  • Creator builds a sign-up incentive, onboarding drip, and subscriber monetization paths.
  • Agency uses CRM-integrated campaigns and client dashboards to report results.

Frequently Asked Questions

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